About Links2Success Team

Christine Taxin

Christine Taxin, medical consultant

Christine Taxin is the founder and president of Links2Success, a practice management consulting company to the dental and medical fields. Prior to starting her own consulting company Ms. Taxin served as an administrator of a critical care department at Mt. Sinai Hospital in New York City and managed an extensive multi-specialty dental practice in New York.  With over 25 years’ experience as a practice management professional she now provides private practice consulting services, delivers continuing education seminars for dental and medical professionals and serves as an adjunct professor at the New York University (NYU) Dental School and Resident Programs for Maimonides Hospital.

Ms. Taxin is passionate about helping dental practices reach their highest potential and increase their profitability. In her consulting work she focuses on helping practices strengthen their communication skills, their ability to work as a team and their capacity to set goals. She helps team members develop their latent strengths and improve their effectiveness and job performance. Ms. Taxin’s specialties are creating highly efficient administrative systems, consulting on valuable internal and external marketing efforts, providing strategies for successful financial planning and educating practices on advanced dental and medical billing techniques.

As a provider of continuing dental education, Ms. Taxin has been a guest speaker for Henry Schein, Kodak Dental, Sirona and Goetze Dental. She has presented programs to the American Association of Dental Office Managers, the Pennwell Dental Group and the New York Academy of General Dentistry. The AGD has approved her company Links2Success as a national provider of PACE continuing education credits.


Christine Taxin was honored to be invited to be part of
a special ADA meeting of subject matter experts.

Since she collaborates with many of the country’s top management consultants and lecturers, Ms. Taxin’s powerful networking ability directly benefits her clients and seminar attendees. She stays well informed on key issues at the forefront of dentistry and medicine and passes this information on to her clients. In her monthly e-newsletter, The Ultimate Office Planner, Ms. Taxin offers subscribers practice management tips, help with insurance billing, marketing aids and webinars – all crafted with the goal of providing doctors and their teams with the essential tools and knowledge to obtain the practice of their dreams.


Ms. Taxin received certified training from the Las Vegas Institute (LVI) and the Coach Training Alliance. She is a proud member of the following industry organizations: Speaking Consulting Network, American Association of Dental Office Managers, The Academy of Dental Management Consultants, National Dental EDI Council and The International Association of Comprehensive Aesthetics. She also, has privilege of being a board member for Store-A-Tooth: Stem Cells For Life.

Read more about Christine Taxin.

Kimberly Pajak

Kimberly Pajak had an AS in Science from Middlesex Community College. She is a Certified Dental Assistant (DANB) and a Registered Dental Assistant with the State of Massachusetts. She is a Fellow in the Academy of Dental Implant Auxiliaries where she volunteers at their annual winter meeting since 2007. Kim has volunteered as a presiding chair and room coordinator at Yankee Dental Congress in Boston since 2001. She has also published articles for dental assisting digest. Kim enjoys volunteering and continuing education and has over 15 years of clinical and office administrative background. When not working in the dental industry she spends time with her husband and two young sons.


Madeline Wachs, PHR, MSILR

Ms. Wachs is a certified professional in Human Resources (PHR) has a B.A. in Organizational Psychology from the University of Maryland — College Park and a M.S. in Industrial and Labor Relations from Baruch College. Currently, Ms. Wachs practices Human Resources Management. She started her career in large medical practices with more than 150 physicians and 850 employees in 40 offices. She is now working as a Human Resources Business Partner at a Fortune 100 company. She also consults with dental practices providing assistance with all HR needs. She is the Principal of MW Advising where she consults with dental practices specializing in HR strategy, compliance, management skills, staffing, employee relations, performance management, training and development and disciplinary action.


Laurie Owens, Insurance Specialist

Laurie Owens is the insurance specialist for Implant & Periodontal Associates in Seattle Washington; a position she has continued to expand for over a decade. Through the years, she developed a conviction that patients should be able to have treatment covered under medical insurance due to systemic conditions. This began her journey from cross-coding dental to medical.

Finding direction from her inner convictions, Laurie pursued instruction by taking continuing education courses and working with Christine Taxin. Her team and efforts have been responsible for medical insurance payments totaling over five hundred thousand dollars that would have otherwise been unclaimed. This equaled to increased practice revenue and numerous patient to patient referrals.

Ms. Owens began teaching and lecturing through the Great Blue Heron Study Club and has developed an interactive program that will guide dentists, clinical teams and front office staff through the journey into cross-coding. Her goal is to increase case acceptance by effectively billing and collecting medical payments; thereby helping patients to utilize all of their insurance benefits. This in turn will amplify a practice in their community and lead the way to an invaluable marketing strategy.